Advancing the Technology of Seamless and Smooth
At CBA and Addaline, we have long held that developing and using best practices and technology is an essential part of getting the optimal result. Quite logically, we have discovered, this approach is just as true in customer service as it is in jobsite execution.
When you use our proprietary customer service app, you can share a problem, get a quote, approve and disapprove portions of a quote, sign off, view photos of completed work, historical and up coming scheduled work right from your computer or smartphone.
Exploiting the easy photo functionality of today’s devices, and the power of the Internet, we have created a readily accessible, open line of communication that eliminates the need for travel, site visits and meetings, while maintaining a transparent easy-to-reference record of your project progress.
Experience the convenience of client-focused contractor control
- No more chasing contractors
- Estimator can visit site independently
- Request and approve estimates with the power to approve and decline specific items in the estimate
- Receive a complete inventory of parking lot and catch basin problems that indicates priority of issues
- Track estimates from start to finish
- Receive confirmation via e-mail, PDF or online access verifying estimate approvals
- Receive photos of completed work
- No site visit required before or after
- Access a running archive of all the estimates and interactions
We understand that our customers have customers of their own and that the world gets busier every day. So, with a mind to making the process of contracting projects easier, we invite you to tap (literally) into a whole new level of project-monitoring convenience and efficiency.